Let’s be real for a second—when your iPad isn’t working, it throws your whole day off. Whether you use it to watch shows, help your kid with homework, run your business, or all of the above, a broken iPad is more than just an inconvenience. It’s a disruption.
That’s where we come in.
At Gadget Medic Express, we’ve been helping folks in Longview and all over East Texas get their tech back on track since 2011. And when it comes to iPad repair, we’ve seen (and fixed) it all—cracked screens, charging issues, boot loops, ghost touch problems, water damage… you name it.
So if you’re sitting there Googling “where can I get my iPad fixed?”—first, welcome. Second, you’re in the right place.

Why iPads Break (and What We Can Do About It)
iPads are surprisingly tough for how sleek they are, but hey—accidents happen. And the more you use your iPad (which, let’s be honest, is probably daily), the more chances there are for something to go wrong.
Here are some of the most common iPad problems we see at our shop in Longview:
1. Cracked Screen or Glass
Whether your toddler dropped it on the tile or it slipped off your car seat, screen damage is the #1 issue we handle. The good news? We’ve done hundreds—maybe thousands—of iPad screen repairs. We use high-quality replacement glass and get it done fast, usually within 1-2 days.
2. Battery Not Holding a Charge
You plug it in, but it barely lasts a few hours. Sound familiar? Batteries wear out over time. We can swap your iPad battery with a fresh one so you’re not tethered to a charger all day.
3. Charging Port Issues
If your iPad only charges when the cable is at a weird angle (or not at all), it might be the port. We’ll inspect it, clean it out (you’d be amazed what we find in there), or replace it if needed.
4. Water Damage
Dropped it in the sink? Got caught in the rain? We won’t judge. Water and electronics don’t mix, but we have advanced tools to clean and restore water-damaged iPads. The sooner you bring it in, the better the odds.
5. Software Glitches or Boot Loops
If your iPad’s stuck on the Apple logo or won’t load past the home screen, we can help with that too. We handle both hardware and software diagnostics in-house.

What Sets Our iPad Repair Apart?
We know you’ve got options when it comes to iPad repair in Longview. So why choose us?
✅ Certified Technicians
Our crew isn’t just handy with tools—we’re trained and certified. We keep up with the latest devices, repair techniques, and Apple design quirks so we can tackle every kind of issue, including micro soldering and board-level repairs when things get advanced.
✅ Fast Turnaround
We know how important your iPad is to your daily life. That’s why we aim for next-day repairs on most iPad models, especially for screens and batteries. Bigger jobs may take a little longer, but we’ll always keep you updated.
✅ Lifetime Warranty
That’s right—lifetime warranty on all parts and labor. If it ever acts up again due to the part we replaced or the work we did, bring it back and we’ll make it right. No stress, no extra charge.
✅ Top-Quality Parts
We don’t use bargain-bin components. Every iPad we fix gets high-grade replacement parts so the touch feels right, the colors pop, and everything works like it should.
✅ Honest, Upfront Pricing
We’ll always give you a quote before doing anything. If we find something unexpected during the repair, we’ll call you before moving forward. No surprises. No “mystery fees.”

Models We Repair
Whether you’ve got an older iPad Mini or the latest iPad Pro, chances are we can fix it. Here are just a few of the models we work on regularly:
- iPad (all generations)
- iPad Air (1st through 5th gen)
- iPad Mini (1st through 6th gen)
- iPad Pro 9.7″, 10.5″, 11″, and 12.9″
- Cellular and WiFi models
If it’s an iPad, we can repair it. And if it’s a super rare model, we’ll still take a look—we love a good challenge.
Not Sure What’s Wrong With Your iPad?
No worries! We offer free diagnostics. You bring it in, and we’ll take a look—no pressure, no obligation. We’ll tell you what’s going on and what it’ll cost to fix it. If you’re not ready to move forward, that’s totally okay.
We’re not here to upsell you on something you don’t need. We’re here to help you make the best decision for your situation.

Real Talk: Is It Worth Fixing Your iPad?
This is probably the most common question we get—and the answer depends on the model and the problem.
In many cases, yes, it’s absolutely worth it. Replacing your iPad could cost you $400 to $1,200 or more. A repair? Way less.
Let’s say your iPad screen is shattered but the device still works fine. A screen replacement could run around $100–$200 depending on the model, and suddenly your device feels brand new.
Plus, when you fix your iPad, you’re also being kinder to the planet. Less e-waste. Fewer devices sitting in drawers or landfills. That’s a win all around.
We’re More Than Just iPad Repair
While we love fixing iPads, they’re just part of what we do at Gadget Medic Express. We also repair:
- iPhones (screens, batteries, charging ports, water damage)
- Android phones and tablets
- Game consoles (PS5, Xbox, Nintendo Switch—you name it)
- Laptops and desktop computers
- Smartwatches and other electronics
Basically, if it’s got a power button, there’s a good chance we’ve fixed it before.
And if you’re in the market for a device, we also sell certified pre-owned phones, tablets, game consoles and more, all backed by a 1-year warranty.
Why We Do What We Do
Back in 2011, we saw a need in Longview for fast, affordable, and honest electronics repair. Not everyone wants to mail their iPad to some company across the country or get lost in a sea of “big box” service centers.
We built Gadget Medic Express to be local, reliable, and real. When you walk into our shop, you’re not just another number—we’ll remember your name, your last repair, and probably what snacks you had in your bag last time.
We take pride in what we do, and we love helping people stay connected to the things that matter—whether that’s FaceTiming family, running a business, or just beating the next level of your favorite game.

Need iPad Repair in Longview, TX?
You’ve got places to be and things to do. Let’s get your iPad fixed so you can get back to it.
Whether it’s a simple screen replacement or a more complex issue, Gadget Medic Express is here to help. We’re fast, friendly, and we’ve got the skills and tools to get the job done right.
📍 Visit us at:
409 W Loop 281, Suite 101, Longview, TX 75605
(next to Cricket and GameStop, in front of Petco)
📞 Call us: 903.759.1000
1804C US-79 South, Henderson, TX 75654
(Next to Shawnee Auto Center, across from Metro Church)
📞 Phone Number:
903.418.4903
🕒 Walk-ins welcome – open Monday through Friday (and Saturday in Longview)
🔧 Lifetime warranty – fast turnaround – no B.S.
Let’s bring your iPad back to life. We’ll see you soon!
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