Repair Shop Name: Gadget Medic Express
Repair Location: Longview, TX
Device Repaired: USB Flash Drive
Repair Performed: Data recovery and connector repair
Issues Reported: Broken in half with irreplaceable business media for a client
Warranty: N/A (Data transferred safely to customer’s computer HDD)
Turnaround Time: Same-day expedite

When a frantic business owner rushed into Gadget Medic Express in Longview, TX, he was holding what was left of a USB flash drive, snapped completely in half. His face said it all: panic, stress, and urgency. Inside that tiny device was something irreplaceable, his client’s entire media library, the only copy that existed. It was a make-or-break moment for both his reputation and his business relationship.

Our team immediately got to work. The connector was physically damaged, and the drive wasn’t being recognized at all. But we’ve seen this kind of emergency before, and we knew exactly what was at stake. With precision and care, we reconnected the damaged components just enough to access the internal memory. Bit by bit, we pulled the data safely and securely, every video file, image, and project folder.

By the end of the day, the customer had all the files transferred onto his computer’s hard drive, fully intact. The relief on his face when we confirmed the recovery said it all. What could have been a business disaster turned into a same-day save.

At Gadget Medic Express, we don’t just repair devices. We protect memories, relationships, and reputations. Located in Longview, TX, we’re here when the stakes are high and the files matter most.