If you’re having issues with your Nintendo device, you’re not alone. From Joy-Con drift on the Nintendo Switch to cracked screens or cartridge reader problems, we’ve seen it all. At Gadget Medic Express, we’ve been performing expert Nintendo repairs for over a decade right here in Longview, and we’re proud to be the go-to repair shop for families and gamers throughout Kilgore, Gladewater, Gilmer, and Hallsville.
We understand how frustrating it is when your Nintendo stops working—especially if it’s your kids’ favorite system or your way to unwind after a long day. That’s why our shop focuses on quick turnaround, honest pricing, and repairs you can trust to last.

Our Experience with Nintendo Repairs
Over the past 12+ years, we’ve repaired hundreds of Nintendo devices, including:
- Nintendo Switch and Switch Lite
- Nintendo 3DS/2DS
- Nintendo Wii and Wii U
- Older Game Boy models
Whether it’s a broken screen, a failing charging port, or a Joy-Con that won’t respond, we’ve got the tools and know-how to fix it right the first time. We also handle internal board repairs and micro-soldering when needed—something most shops simply don’t offer.

At Gadget Medic Express, we don’t believe in guessing. Every repair starts with a full diagnostic to get to the root of the problem. We use high-quality parts, and every Nintendo repair we do comes with a lifetime warranty on labor and defects—because we stand behind our work.
Common Nintendo Problems We Fix
If your Nintendo isn’t working right, there’s a good chance we’ve fixed that exact issue before. Here are some of the most common problems we see:
🎮 Joy-Con Drift
This is by far the most common Nintendo Switch issue. If your character keeps walking in circles or your cursor moves on its own, that’s Joy-Con drift. We can replace the analog sticks fast, using upgraded parts that last longer than the originals.
🔌 Charging Port Problems
If your Switch won’t charge or only works at a weird angle, the charging port may be damaged. This often requires micro-soldering a new USB-C port onto the board. Our technicians are trained in board-level Nintendo repairs, so we can fix it without replacing the entire motherboard.

💥 Cracked Screens
Dropped your Switch? No problem. We replace both LCD and touch screen digitizers with care, keeping your display looking sharp and responsive.
🎲 Cartridge Reader Errors
Getting a “game card cannot be read” message? We can replace the cartridge slot and clean the internal contacts so your games load like new.
🔊 No Sound or One-Sided Audio
Whether it’s a software issue or a broken speaker, we’ll run a full diagnostic to pinpoint the problem and replace the faulty part if needed.

Why Choose Gadget Medic Express for Nintendo Repairs?
We know there are a few places you could take your device—or even try fixing it yourself. But here’s why Gadget Medic Express is the best choice in East Texas:
- Local and Family-Owned: We’re not a chain or franchise. We’ve proudly served Longview since day one, and we now support customers in Kilgore, Gladewater, Hallsville, and the surrounding area.
- Fast Turnaround: Most Nintendo repairs are completed within 1–2 business days, and many minor issues are fixed same-day.
- High-Quality Parts: We use premium, tested components—not cheap knockoffs.
- Certified Technicians: Our team is trained and experienced in both basic and advanced console repairs, including micro-soldering.
- Lifetime Warranty: You read that right—lifetime warranty on labor and all parts we install.
- Transparent Pricing: No hidden fees, no surprises. You’ll get a full quote before we begin any repair.
Serving Longview, Kilgore, Gladewater, Gilmer and Hallsville
If you’re searching for Nintendo repairs near Longview, or anywhere in East Texas, you don’t need to drive to Dallas or ship your console out for weeks. Our shop is conveniently located at:
409 W Loop 281 Suite 101, Longview, TX 75605
(Next to Cricket and GameStop, in front of Petco)
📞 903-759-1000
We’ve repaired hundreds of consoles for families in Hallsville, teens in Gladewater, and gamers from Kilgore who were tired of waiting on slow shipping or untrustworthy online services.
We treat your devices like they’re our own—because we know how important they are to you and your family.
DIY Repairs vs. Professional Repairs
We get it—some people like to take things into their own hands, and DIY repairs can work for some minor issues. But there are some risks you should know:
- Opening your Nintendo voids the warranty
- Static shock can damage internal components
- Cheap parts found online often fail within weeks
- Soldering mistakes can make things worse and cost more to fix later

If you’re not sure what’s wrong, or if you’ve already tried a fix and it didn’t work, bring it to us. We’ll give you a free diagnostic and let you know exactly what’s going on—no pressure, no upsells.
What Our Customers Say
We’ve built a reputation as the most trusted repair shop in Longview, and it shows in our reviews:
“Fast, courteous and professional.”
– Todd C.
“Great experience; great Job well done!!! Thank you!”
– Rolando U.
“I really appreciate them for looking at our game system. I also appreciate their kindness and quick response to our problem.”
– Cynthia H.
Ready to Fix Your Nintendo?
Whether your Switch is stuck on the logo screen, won’t turn on, or just needs some fresh analog sticks, Gadget Medic Express is ready to help. We’ve got the experience, the tools, and the team to get your Nintendo working like new.
Give us a call at 903-759-1000 or just swing by our Longview location. We’ll diagnose the issue and let you know exactly what it’ll take to fix it—usually in just 1–2 business days.
Skip the shipping. Skip the stress. Trust the team that Longview, Kilgore, Gladewater, and Hallsville rely on for fast, reliable Nintendo repairs.
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