• Repair Shop Name: Gadget Medic Express
• Repair Location: Longview, TX
• Device Repaired: Xbox Series X
• Repair Performed: Fan replacement and HDMI port repair
• Issues Reported: Loud fan noise, overheating, game lag, and no hdmi video output after being knocked off a shelf
• Warranty: Lifetime warranty
• Turnaround Time: 1 day


When a family’s gaming centerpiece goes down, it’s more than just a broken console—it’s a pause in bonding time, a missed opportunity to relax, and for some, a real hit to daily routine.

That was the case for a local Longview family who brought in their Xbox Series X to Gadget Medic Express. The customer explained that their console had been sounding unusually loud and seemed to be overheating, causing gameplay to stutter and lag. Curious, they attempted to investigate the issue at home—but in an unfortunate moment, their child tripped over the HDMI cord, sending the console tumbling from a shelf. After that, it wouldn’t display anything on the TV.

At Gadget Medic Express, we quickly diagnosed two main issues: a dust-choked fan that had failed under the strain, and a damaged HDMI port from the fall. With precision and care, we replaced the fan and performed an HDMI port repair. The Xbox was up and running the very next day—quiet, cool, and ready to play again.

The best part? This repair comes backed with our lifetime warranty, so they can game with peace of mind knowing we’ve got their back.

If your console is making noise, overheating, or just not displaying like it should, stop by Gadget Medic Express in Longview, TX. We’ll treat your tech like it’s our own. 409 W Loop 281 Suite 101 Longview TX 75605